PROJECT ARROW – NEW DET SCORES
DOs
1. Meghdoot Version 6.6 with all patches to be installed in all Project Arrow Offices.
2. Use WAN wherever it is provided. Install antivirus software from avdop.nic.in and ensure that the system is connected to WAN for auto update.
3. Speednet Version 3.1.1 should be installed in all the Project Arrow offices.
4. Speednet communication module should be executed before opening of speedpost bags so that data pertains to your office are downloaded for virtual scanning.
5. Other two communication modules viz ePayment and eMO are to be executed daily before commencement of any work. Frequency for communication should be fixed according to the requirement.
6. All the transactions viz opening of bags, issue of articles, dispatch of articles are to be done only through software.
7. Unregd articles are to be counted physically. Missent articles should be counted separately.
8. All Regd bags should be opened and brought into Postman module. Missent articles should be segregated without fail before issuing to postmen.
9. All Speed post bags should be opened through Speednet module only. Issue of articles should also be done through speed net only.
10. Beat sorting of regd articles should be done accurately. Exchange of articles within the beat should be done before issuing to postmen through postman module.
11. All the MOs except VPMO should be booked as eMO only.
12. Enter correct pincode while booking of Regd articles as wrong entry of pincode will affect auto sorting in the Despatch Module.
13. Despatch of registered articles should be done only through Despatch module.
14. Printing of eMO received for payment should be done then and there and should not be accumulated.
15. Tolerance of unregistered articles sent out delivery is 0%. Hence all the unregistered articles are to be sent out through Postmen and ensure that the correct details are entered in the WEB.
16. All the unregistered articles issued to Postmen should be delivered and no articles should be returned and kept in deposit.
17. All the registered articles/speed post articles/eMO/MO should be issued to postmen.
18. Tolerance of registered articles undelivered - 5%, Speedpost - 3%, Money Order – 5%. Hence, the delivery officials should be instructed suitably. Subsequent attempts should be done by the Postmen till target is achieved.
19. Speed post articles are to be booked only through point of sale other than BNPL. BNPL articles are to be booked only through Speednet.
20. All BNPL customer details should be made available with the central server (One time measure). Then only, the number of speed post booked articles will reflect in the Speed MIS correctly.
21. Missent of speed post/registered articles are to shown in the Speednet/Postman modules before dispatch.
22. Day end should be done in all the modules according to the procedure given by the PTC Mysore before running account MIS.
23. Data to be entered in the web entry should be collected before starting entry in the web module.
24. Web data entry should be made daily without fail.
25. Account MIS should be run without fail daily after closing of accounts and giving day end in all the modules.
SANCHAY POST
26. In offices where ‘Sanchay Post Project Arrow Interface’ was installed from Meghdoot 6.6 CD uninstall the ‘Sanchay Post Project Arrow Interface’ module and also delete ‘Project arrow reports’ shortcut if available in the desktop. This should be done in all the systems in which the interface was installed.
27. Ensure that Sanchay Post Version 6.5 is installed.
28. Use DBAnalyzer to check whether you have upgraded to Version 6.5 successfully.
29. Use patchstatus.exe to ensure that all the patches available are installed in all the systems running Sanchaypost.
30. While performing day end ensure that the message ‘Day end completed successfully’ is received.
31. With respect to signature scanning
a. Use DB Analyzer with latest exe >> Go to ‘Database discrepancies’ >> ‘Account numbers with blank account status’ for ‘SB’, ‘NSS’ and ‘PPF’ and update.
b. Go to ‘Reports’ >> ‘Signatures without index entries’ >> and delete the entries after confirming that the account numbers listed are not existing.
c. In DBAnalyzer, signature scanning report display screen, click on the button 'List of accounts - signature not scanned'. Then, the account numbers for which Specimen Signature is not scanned will be stored in a file. The file generated can be opened and signatures scanned for the accounts listed.
32. The KPIs are updated during day end process without user intervention. Additionally with respect to information regarding transfers and claim cases the data is to be fed using the web based dataentry interface. In case of further queries contact SDC Chennai at 044-6585086
Don’ts
1. Do not enter number of unregistered articles received without counting. Enter actual number.
2. Do not open the speed post bag without running the speednet communication module. Virtual scanning may not nun.
3. Do not handle the registered/Speed post bag manually. Enter the details of the bags received in the module concerned without fail.
4. Do not keep any article (Unregd/Registered/Speed Post/Money Order etc) in deposit without issuing to Postmen. If any of the organization is closed due to holiday, such article only can be kept in deposit. Do not forget to send a report in this regard to Division/Region.
5. Do not accept returns from the Postman if he returns more articles than the tolerance limit. Do not hesitate to send the postman again for attempting delivery.
6. Do not dispatch missent speed post articles directly after return from Postman. Make missent entry in respect of those articles before dispatch. Otherwise, the missent dispatch articles will be taken as deposit and included in the articles not delivered.
7. Do not keep the articles in deposit which are to be returned to sender immediately. This will also be taken as articles not delivered.
8. Do not book ordinary money orders. Book only eMOs.
9. Do not accumulate the eMOs for authorization. Authorise the eMOs then and there so that eMOs are transmitted then and there.
10. Do not forget to keep the eMO communication in the active mode. Give atleast 5 minutes frequency for transmission/receiving.
11. Do not accept the bulk registered articles manually. Accept the bulk RLs only through the provisions given in the point of sale so that the articles are already available when dispatch list is prepared.
12. Do not prepare the registered list /dispatch list manually. Generate the lists for dispatch through the modules only.
13. Do not book the BNPL articles manually. Book the articles only through the provisions given in the Speednet software.
14. Do not stop communication modules immediately after giving day end. Keep the server and the client systems on, till all datas are communicated to central server.
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